Healthwatch Reading will be the new local consumer champion for both health and social care. Our aim is to give citizens and communities a stronger voice to influence and challenge how health and social care services are provided within Reading. We have the power to enter and view services; Influence how services are set up and commissioned by having a seat on the local health and wellbeing board; Produce reports which influence the way services are designed and delivered by commissioners; Pass information and recommendations to Healthwatch England and the Care Quality Commission (CQC); and provide information, advice and support about local services.
The Care Quality Commission (CQC), the national body responsible for making sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care, and encourage them to make improvements. The CQC will be inspecting The Royal Berkshire Hospital in Reading from 24th-26th March and they would like to hear views from people who have used the hospital and its service sites in the past year.